Shipping Info
At authoran.com, each order is prepared with care and intention. Processing times may vary slightly depending on the product type, order volume, and whether an item is made to order, signed, or part of a special release.
Order Processing
Orders are typically processed within 3–7 business days. Special editions, signed copies, preorders, personalized items, and select made-to-order products may require additional handling time.
Business days do not include weekends or holidays.
Shipping Timeframes
Once an order has been processed and shipped, estimated delivery times will vary based on the shipping destination and shipping method selected at checkout.
Estimated delivery windows:
Shipping timeframes are estimates only and are not guaranteed.
Shipping Confirmation
Once your order has shipped, you may receive a shipping confirmation email with tracking information, when available.
Shipping Rates
Shipping rates are calculated at checkout based on the destination, package weight, and selected shipping method.
Incorrect Shipping Information
Please ensure your shipping address is correct before submitting your order. authoran.com is not responsible for delays, losses, or additional shipping fees resulting from incorrect or incomplete address information entered at checkout.
Lost, Delayed, or Stolen Packages
Once a package has been transferred to the shipping carrier, delivery is under the carrier’s control. authoran.com is not liable for lost, delayed, or stolen packages marked as delivered. If a shipping issue occurs, customers should first contact the carrier directly.
Damaged Orders
If your order arrives damaged, please contact us within 5 business days of delivery with your order number, a description of the issue, and clear photos of the damaged item and packaging.
International Orders
International customers are responsible for any applicable customs duties, import taxes, VAT, or additional fees imposed by their local jurisdiction.